Responsible Gaming

At99 Responsible Gaming – The Complete Guide to Healthy Gaming

At at99, we believe gaming is about fun — not stress, not harm. Play responsibly and enjoy every moment on at99 while keeping yourself and your family well.

Age verification 18+
Spending limit
Time tracking
Self-exclusion feature
24/7 support
Important warning

Gaming on at99 is for entertainment only. Do not use it as a way to solve financial problems.

  • For players aged 18 and above only
  • Never bet beyond your means
  • Never chase your losses

Our location

What is responsible gaming?

Responsible gaming means keeping gaming a fun part of your life — not letting it become an addiction. At at99, responsible gaming is the foundation of everything we do.

Many people in Bangladesh start their online gaming journey at at99. For some it is entertainment; for others it is a way to unwind. But like any enjoyable activity, gaming needs boundaries. at99 provides a range of tools and features to help you set those boundaries.

Responsible gaming rests on three pillars: knowing yourself, setting limits, and seeking help when needed. at99 supports you on all three.

All responsible gaming tools on at99 are completely free and available to use at any time.

At99 believes the most aware player is the best player. When you game responsibly, every session is genuinely enjoyable, stress-free, and worth remembering.

Core principles of responsible gaming

Gaming on at99 is for entertainment only — not a source of income

Never place bets beyond your daily budget

Do not try to chase losses after a losing session

Do not play on at99 during family time or working hours

Avoid gaming while drinking or under mental stress

Take a break if gaming on at99 stops feeling fun

Do not hesitate to reach out to at99 support whenever you need help

At99 safety tools

6 powerful responsible gaming features at at99

Setting a deposit limit

On at99, you can set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session time control

Decide in advance how long each session will last on at99. Once your time is up, at99 automatically alerts you and can end the session if needed.

Cooling-Off period

Feel like you need a break? at99 lets you take a cooling-off period ranging from 24 hours up to 30 days. No gaming activity will be possible on your account during this time.

Self-Exclusion

Use the Self-Exclusion feature on at99 to take a long-term or permanent break from gaming. You can choose a period ranging from 6 months to 5 years.

Gaming history and reports

You can view your complete gaming and transaction history on at99 at any time. Keep track of your spending and time — awareness is the first step toward responsible gaming.

24/7 Bangla support

For any questions or concerns about responsible gaming, at99's support team is always ready to help. Chat with us live — no judgement, just support.

Warning signs

When should you seek help?

Problem gaming often develops gradually. If you notice any of the signs below in yourself, use at99's responsible gaming tools or contact support.

1

Spending beyond your budget and regretting it the next day? Set a deposit limit on at99 right now.

2

If gaming on at99 is cutting into work, sleep, or family time, use the session timer.

3

Chasing losses by placing bigger bets after a loss is a clear sign of a problem.

4

You feel restless or irritable when you are unable to play on at99.

5

You are lying to family or friends to hide your gaming spending.

Check yourself

Do a quick self-assessment

Ask yourself the questions below. If you answer "Yes" to more than three, please contact at99 support.

Do I regularly go over my planned budget?

Do I plan to play "just a little" but end up spending much more time than intended?

Do I keep playing after a loss to try to win it back?

Does my mood suffer when I cannot play on at99?

Do I hide my gaming spending from family?

Am I prioritising gaming over work or studies?

Is gaming causing financial or family problems for me?

If 3 or more answers are "Yes", chat with at99 support via live chat today. Asking for help is a sign of strength.

Step-by-step guide

How to use the safety tools on at99

Set up your responsible gaming settings on at99 in just a few minutes.

1
Log in to your at99 account

Log in to at99 with your mobile number and password, then click on your profile icon.

2
Go to "Responsible Gaming" Settings

Find the "Responsible Gaming" section in your account settings. All safety tools are available there in one place.

3
Set your deposit limit

Set a daily or monthly deposit limit in line with your monthly income. This is the single most effective step toward responsible gaming.

4
Start session timer

Set your play time limit on at99. When the timer runs out, at99 will notify you automatically.

5
Save settings

Your limit takes effect as soon as you click "Save". To make changes, contact at99 Support.

Deposit Limit

Set your own deposit limit starting from BDT 500 per day. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Session Reminder

Set a session reminder from 30 minutes up to 4 hours. at99 will regularly remind you to take a break.

Cooling-Off

Take a break from 1 to 30 days. During this period, no bets or deposits can be made on at99.

Self-Exclusion

Take a break from at99 gaming for 6 months to 5 years, or permanently. Once activated, it cannot be cancelled before the period ends.

Healthy habits

Practical tips for playing responsibly on at99

Financial awareness
  • Set your monthly gaming budget in advance
  • Do not play on at99 with savings or borrowed money
  • Do not use money set aside for essential expenses on gaming
  • Think of any losses on at99 as the cost of entertainment
Time management
  • Set a time limit before you start playing on at99
  • Game only after family time is done
  • Avoid long sessions right before bedtime
  • Keep gaming a small part of your daily routine
Mental wellbeing
  • Do not play on at99 when you are angry, sad, or anxious
  • Gaming is never a solution to stress
  • Take a break after a loss on at99 — never chase losses in frustration
  • Make time regularly for friends and family

at99 recommends: Before you start a session, ask yourself — "Am I playing for fun, or to escape stress?" The first reason is fine; the second is a warning sign.

Minor protection

At99's protections for minors

At99 is strictly for players aged 18 and above. We have put firm measures in place to keep minors away from gaming.

Age verification is mandatory at registration, and identity documents are verified during the KYC process. Parents can also block their children's access to at99.

Any underage account found on at99 is closed immediately and all deposited funds are returned.

Age verification

Age is verified at registration using a National ID or birth certificate. Accounts cannot be created for anyone under 18.

Parental controls

Use parental control software on your device. Keep the at99 app password-locked so children cannot access it.

Report a suspicious account

If you suspect a minor is using at99, contact at99 Support immediately. We will act quickly.

Keep your family informed

Let your family members know about your at99 gaming. A more aware environment makes responsible gaming much easier.

Frequently asked questions

What members want to know about responsible gaming

Yes, lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period. This is intentional — it prevents impulsive decisions in the heat of the moment from leading to overspending.

No, once self-exclusion is active, you cannot log in to your at99 account. There is no way to reactivate your account before the set period ends. This is one of the strongest protections responsible gaming offers.

Cooling-Off is a short-term break (1–30 days) that ends automatically when the period expires. Self-Exclusion is long-term (6 months to permanent) and cannot be cancelled before the period ends. For serious issues, Self-Exclusion is the right choice.

No, setting a deposit limit or session timer does not close your at99 account. Only self-exclusion restricts login for a set period. All other tools let you continue gaming normally.

at99 does not provide direct mental health counselling, but we offer responsible gaming tools and self-exclusion options. For serious addiction concerns, we strongly recommend seeking professional mental health support.

Not at all. Every responsible gaming tool on at99 — deposit limits, session timers, cooling-off, self-exclusion — is completely free. These tools exist to protect you; they are part of our commitment.

Play with joy, play with responsibility — on at99

All responsible gaming tools on at99 are ready for you. Join now and start building healthy gaming habits.

Register now Download the app
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